Device Setup
Unboxing Your Device
Welcome to your new device! Let's get you started with the unboxing process.
What's in the Box
Your package should contain the following items:
- Hardware wallet device
- USB cable
- Recovery seed cards
- Quick start guide
- Security seal verification card
Verify Security Seals
Before proceeding, verify that all security seals are intact. If any seals are broken or missing, do not use the device and contact support immediately.
Verification Steps
- Check the box for any signs of tampering
- Verify the holographic seal on the device
- Ensure the USB cable is in original packaging
Initial Setup Process
Now that you've verified your device, let's complete the initial setup.
Step 1: Connect Your Device
Connect your device to your computer using the provided USB cable.
# The device should be recognized automatically
# No drivers needed for most modern operating systemsStep 2: Install Companion Software
Visit the official website and download the companion application for your operating system.
Supported Platforms
- Windows 10 or later
- macOS 11 or later
- Linux (Ubuntu 20.04+, Debian 10+)
Step 3: Create Your Wallet
Follow the on-screen instructions to create your new wallet:
- Click "Create New Wallet"
- Set a strong PIN (6-8 digits recommended)
- Write down your recovery seed
- Verify your recovery seed
Important Security Notes
Never share your recovery seed with anyone. Store it in a secure location separate from your device.
Recovery Seed Format:
word1 word2 word3 ... word24Creating Your Backup
Your recovery seed is the most important part of your setup. This 24-word phrase can restore your wallet if your device is lost or damaged.
Writing Down Your Seed
- Use the provided recovery seed cards
- Write clearly and legibly
- Double-check each word
- Store in a fireproof, waterproof location
Seed Verification
After writing down your seed, the device will ask you to verify it by entering specific words from your seed phrase.
Example verification:
"Enter word #7: __________"
"Enter word #15: __________"
"Enter word #21: __________"Multiple Backup Locations
Consider creating multiple copies stored in different secure locations:
- Primary backup: Home safe
- Secondary backup: Bank safety deposit box
- Tertiary backup: Trusted family member (sealed envelope)